Would you like to create a unique, exclusive braid, just for you?
If you are here, it is because we have already discussed how to create your hair accessory; all that's left is to select the option with your name to proceed with your order, and I will get to work for you right away! :)
The cover image is for illustrative purposes only. Discount codes are NOT valid for personalized items.
È stato bellissimo poter creare passo dopo passo la mia treccina personalizzata. È ancor meglio di quello che avrei immaginato e racchiude tutto ciò che desideravo mi trasmettesse quando la indosso.
Meravigliosa treccia! Jenny è stata molto cortese e attenta alle mie necessità. Il risultato è andato ben oltre le mie aspettative. Da qua do è arrivato non l ho più tolta!
Era da tempo che volevo regalarmi una treccia, alla fine mi sono convinta e sono molto soddisfatta! È stato divertente progettarla insieme a te ed è davvero semplice da applicare! Bellissima! La consiglio!
Splendida treccia per capelli, preziosa e raffinata senza rinunciare ad un’anima dal sapore gitano. Non vedo l’ora di indossarla per il mio matrimonio, ma anche per il resto dell’estate!
Ormai è la quarta treccia che prendo da Jenni e posso solo dire che ne sono totalmente innamorata. Spesso ne indosso anche 3 alla volta, sullo stesso lato e diversi livelli e devo dire che l'effetto finale lascia sempre tutti stupiti.
Molto bella ma ho difficoltà nell’utilizzo . Non sono riuscita a fissarla bene e mi cade , se metto una molletta è scomoda . Sicuramente sbaglio io, delle indicazioni mi sarebbero state molto utili .
Store owner replied:
Mi dispiace Sabrina che fai fatica ad indossarla. Nel pacchetto trovi un cartoncino con un codice qr, che rimanda proprio al video tutorial che spiega come indossarla passo per passo. Se hai difficoltà scrivimi un messaggio privatamente, che ti rinvio il video! ✨
Buongiorno, ho ricevuto entrambi le trecce per i capelli, sono molto belle e molto ben fatte, grazie mille 🤩
Mi è appena arrivata la treccia personalizzata.... è ancora più bella di quello che pensavo. Super delicata e davvero stupenda..... Anche la lunghezza e il colore sono davvero perfetti. Ne sono innamorata.
Jenny è davvero precisa, puntuale e super attenta a ogni dettaglio.
Grazie, oggetto curato e apprezzato.
Non mi è piaciuto la possibilità che dai di poter scegliere la tua treccina da modelli che hai già per ispirarsi, e poi non avere i ciondoli, pietre o perline che proponevi nelle foto.
In questo modo crei un'aspettativa che non puoi soddisfare e non è piacevole :-)
Store owner replied:
Mi dispiace leggere queste tue parole. Ma nella pagina dedicata alle trecce personalizzate c’è proprio scritta questa frase: “ Potrai prendere spunto o vedere quali dettagli, ciondoli e pietre preferisci, ma ricorda che si tratta sempre di pezzi unici e nella maggiorparte dei casi non sarà possibile realizzare qualcosa di uguale. Farò del mio meglio per proporti sempre una soluzione che si avvicini il più possibile a ciò che desideri”.
L’artigianato è fatto di unicità, e penso sia comprensibile il fatto che non sempre ci sia la stessa disponibilità di pietre o pendagli nel corso del tempo. Altrimenti diventerebbe una produzione in serie :)
Ragazza super gentile e disponibile!
Tempi di preparazione e spedizione velocissimi
Grazie
We are here for you from Monday to Friday, from 9:00 am to 6:30 pm.
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We ship throughout Italy and Europe.
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Do you need help? Send an email to info@artemisya.it
•☽ F.A.Q. ☾•
Frequently Asked Questions
Every Artemisya creation is handmade with care and attention. In most cases, the piece of jewelry is created specifically after the order is confirmed, following the slow pace of craftsmanship.
Production time is approximately 10-15 business days (excluding weekends and holidays).
Even for items ready for delivery, preparation may take a few days, as every order is checked, finished, and carefully packaged before shipping.
For a more sustainable choice, we make only one shipment per week. Delivery time is then 24/48 business hours from dispatch.
Shipping is free for orders over €99 in Italy and €129 in Europe.
For orders below these amounts, the cost is €6.99 for Italy and €11.99 for Europe.
If you have not received your tracking number, it means your order is still being processed or prepared.
Once it has been shipped, you will receive an email with the tracking information to follow your delivery.
We believe in conscious shopping and in the value of the time and care that go into every handcrafted creation. If, after receiving your order, you need to make a return, you can contact us within 14 days of receipt by writing to info@artemisya.it. We will guide you step by step through the process.
Return shipping costs are the responsibility of the customer. Exceptions are made in cases where the product has a defect or there has been an error in processing the order on our part: in these situations, the return costs will be covered by Artemisya.
Once the returned product has been received and verified, we will proceed with the refund in accordance with current legislation.
Please note that it is not possible to return personalized or made-to-order products, as they are created specifically for you.
Our jewelry is made with high-quality materials and designed to accompany you in your everyday life.
Our macramé creations are particularly durable: they can come into contact with water without any issues. The threads do not get damaged and the Indian brass elements do not oxidize or deteriorate.
As for our gold-plated silver collections, it is normal for the plating to fade over time. To keep them shiny for longer, we recommend removing them before showering, bathing, or frequent exposure to water.
In general, to preserve the beauty of all your jewelry over time, it is preferable to avoid contact with perfumes, chlorine, seawater, or thermal waters, which can alter the materials and colors.
The materials used for Artemisya creations are carefully selected and are nickel-free.
The macramé jewelry is made with elements in high-quality Indian brass, which is generally well-tolerated even by sensitive skin.
The 925 sterling silver collections (sourced from Bali) are also nickel-free and typically well-tolerated.
However, every skin type is different: in case of particular sensitivity or specific metal allergies, we recommend assessing your own personal tolerance.
If your Artemisya piece of jewelry has suffered damage over time, write to us and we will evaluate the best solution together.
For silver creations from our Balinese collections, we can rely on our suppliers for any soldering or gold-plating services.
For macramé jewelry, the possibility of repair depends on the type and extent of the damage. After assessing the situation, we will let you know if it is possible to intervene.
Any repairs will incur an additional cost.
Macramé braids are removable and easy to apply.
Choose the section of hair where you want to place it, divide it into three parts, and insert one of the sections into the loop of the macramé braid.
At this point, braid a small plait along with your hair and secure the end with a thin elastic band.
If applied correctly, the braids can last for several months. We recommend keeping them in during washes: over time, they will become softer and more natural.
With every purchase, you will find a card with a QR code that will guide you to a step-by-step video tutorial.
Artemisya creations are born from a precise creative process and, for this reason, we do not make changes or customizations to existing models.
The only customization available concerns hair braids, for which there is a dedicated request page.
We make an exception for projects related to the bridal world: we like the idea of creating something unique and special for such an important day.
Outside of these cases, we do not create custom-made jewelry.
Artemisya is a nomadic project, with no fixed retail location.
Our creations can be seen in person during events and markets throughout Italy. We recommend following us on Instagram to stay up to date on upcoming dates.
We have a studio where we handcraft every piece. By request, it is possible to arrange order pickup directly at the studio.
The studio is not a showroom and is not open to the public, as most creations are made to order.
Yes, we organize macramé workshops throughout the year, both in various cities and in collaboration with local spaces and organizations.
The page dedicated to workshops is always updated with upcoming dates and information.
For private workshop requests or collaborations, you can contact us via email.